Doogler FAQ
Q: How does the service work?
A: We pick-up the dogs at each building location in the morning, transport them to the hiking destination, hike the dogs for a minimum one hour outdoor adventure, then return the dogs to campus for afternoon drop-off.
Q: What time is pick-up and drop-off?
A: Pick-up is approximately 11am and drop-off is approximately 2pm - 3pm. Times may vary slightly depending on hiking location, hike length, number of dogs/stops, etc. You will receive a text message with ETA.
Q: Can I switch days on a weekly basis?
A: Generally, no. Space is reserved for your dog on your scheduled hike day(s) on a month-to-month basis. If your dog is unable to make a scheduled hike on a particular date, contact us (24 hrs notice required) to inquire about hiking on an alternate day.
Q: Does it have to be every month?
A: Yes. Participation requires a monthly commitment (not required for intro special and/or drop-ins). This allows the dogs to form social bonds with the other dogs in the group as well as the hiker and helps to ensure that the service is sustainable for all.
Q: How far away do you normally travel with the dogs/where do you hike?
A: We generally hike within ~10 miles of campus (this may vary during extreme weather conditions). Specific location info will be provided for each hike. Visit the facebook page or blog to view previous hiking locations.
Q: How much does this service cost?
A: We offer several membership options. Please contact us for details.
Q: What forms of payment do you accept?
A: Preferred payment method is Google Wallet (cash & check also accepted).
Q: When is payment due?
A: For Drop-ins, payment is due 24 hrs. prior to the scheduled hike. Membership payments are accepted in monthly installments and due in full on or before the 1st of the month.
Q: Is there a contract required?
A: Yes. The contract is month-to-month with a 30 day cancellation policy (not required for intro special and/or drop-ins).
Q: How are the dogs transported to the hiking location?
A: The dogs are transported via SUV.
Q: How many dogs do you take at once?
A: Typically, 3 to 5 dogs. The maximum capacity is 6 dogs per hike.
Q: How do you make sure that the dogs are "compatible"?
A: An assessment is required to ensure dogs are a good fit for the program.
Q: Do you restrict your dogs by breed?
A: Generally, medium to large high energy dog breeds are best suited for the hiking program (no size restrictions for DogFit).
A: We pick-up the dogs at each building location in the morning, transport them to the hiking destination, hike the dogs for a minimum one hour outdoor adventure, then return the dogs to campus for afternoon drop-off.
Q: What time is pick-up and drop-off?
A: Pick-up is approximately 11am and drop-off is approximately 2pm - 3pm. Times may vary slightly depending on hiking location, hike length, number of dogs/stops, etc. You will receive a text message with ETA.
Q: Can I switch days on a weekly basis?
A: Generally, no. Space is reserved for your dog on your scheduled hike day(s) on a month-to-month basis. If your dog is unable to make a scheduled hike on a particular date, contact us (24 hrs notice required) to inquire about hiking on an alternate day.
Q: Does it have to be every month?
A: Yes. Participation requires a monthly commitment (not required for intro special and/or drop-ins). This allows the dogs to form social bonds with the other dogs in the group as well as the hiker and helps to ensure that the service is sustainable for all.
Q: How far away do you normally travel with the dogs/where do you hike?
A: We generally hike within ~10 miles of campus (this may vary during extreme weather conditions). Specific location info will be provided for each hike. Visit the facebook page or blog to view previous hiking locations.
Q: How much does this service cost?
A: We offer several membership options. Please contact us for details.
Q: What forms of payment do you accept?
A: Preferred payment method is Google Wallet (cash & check also accepted).
Q: When is payment due?
A: For Drop-ins, payment is due 24 hrs. prior to the scheduled hike. Membership payments are accepted in monthly installments and due in full on or before the 1st of the month.
Q: Is there a contract required?
A: Yes. The contract is month-to-month with a 30 day cancellation policy (not required for intro special and/or drop-ins).
Q: How are the dogs transported to the hiking location?
A: The dogs are transported via SUV.
Q: How many dogs do you take at once?
A: Typically, 3 to 5 dogs. The maximum capacity is 6 dogs per hike.
Q: How do you make sure that the dogs are "compatible"?
A: An assessment is required to ensure dogs are a good fit for the program.
Q: Do you restrict your dogs by breed?
A: Generally, medium to large high energy dog breeds are best suited for the hiking program (no size restrictions for DogFit).